Developer Advocate Blog

Featured Zurich Content Archive

We've Made It To the End of the Alphabet - Zurich is HERE!  That means its also time for your Developer Advocates to kick off our season of content diving deep into all of the new features and enhan...

How 30 Houseplants Led to a Global ServiceNow Community Garden

Welcome to 2026! After our holiday break, we started the year's first Second Breakfast livestream with a project that began during the early days of the pandemic: turning the Garden Now IoT project in...

A Developer's Guide to the Government Forum

We are officially one month out from the Government Forum: our annual conference where public sector technologists gather to explore the latest ServiceNow innovations and how they can be used to help ...

How to pitch attending Knowledge 2026 to your boss!

How to Pitch Attending Knowledge 2026 to Your Boss Knowledge and CreatorCon 2026 are high on many of our wish lists this year, but getting your manager's approval can sometimes feel like the hardest p...

The #BuildWithBuildAgent App Gallery is here!

The #BuildWithBuildAgent App Gallery is here! When we launched the #BuildWithBuildAgent Challenge, we asked you, the ServiceNow Community, to show us what's possible when you combine your ideas with t...

Clean Assignment Logic in ServiceNow. Stop Hardcoding sys_ids!

As ServiceNow developers, we've all seen the temptation to drop a sys_id directly into a business rule for assignment logic. It works... until it doesn’t. In this episode of Did You Know: Best Practic...

ReleaseOps: The Control Tower for Your ServiceNow Deployments

If you’ve ever chased down missing update sets, guessed which version of a script include made it to production, or been asked “what’s going live this weekend?” with no real answer, you’re not alone. ...

Protecting Your AI with Now Assist Guardian: Offensive Content Stops Here

In the world of AI-enhanced applications, trust and safety matter more than ever. Whether you're building internal tools or customer-facing experiences, ensuring that your AI doesn’t amplify offensive...

Shape What Comes Next: Take Our 2025 Community Survey!

You’ve built this Community into something incredible. Seriously, your code, your questions, your clever workarounds, and all the solutions you share every day are what make this place thrive. And now...

Your #BuildWithBuildAgent Guidebook is Here.

Hey ServiceNow Community! We can't wait to see what you create in our #BuildWithBuildAgent Challenge. Ready to jump in? Check out this blog for everything you need to know. To help you kick off your b...

Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge

Our annual #BuildWith Challenge is back for the 4th year, and we can’t wait to see what you create using ServiceNow Build Agent. Build Agent is Now Assist’s agentic AI tool designed to do all the heav...

Hacktoberfest 2025 Review: Purpose Scales

We kicked off this year’s Hacktoberfest with one goal: build with intention, contribute with impact. The results tell the story: thoughtful work, higher engagement, and genuine community spirit across...

Podcast: Break Point - A Career Conversation with Dharti Shah

In this Community Week special, I was joined by fellow advocate, Kristy Merriam, and guest Dharti Shah, a Certified Technical Architect, to discuss the intersection of career, community, and parenting...

Submit Your Build Agent Questions for an upcoming AMA!

We've got an exciting upcoming Ask Me Anything (AMA) session during Community Week focused on ServiceNow Build Agents, and we want to hear from you! Join Us for an Expert Discussion Have you been curi...

Reimagining the Mobile Experience with ServiceNow Zurich Release

The ServiceNow Zurich release introduces game-changing features for mobile developers and admins. With a renewed focus on AI, multimodal inputs, and simplified setup, the mobile platform is more power...

Event: Live Coding Afternoon Tea - AI Agents Tips and Wrapping Up

When: Thursday, October 23 from 12pm to 1pm Eastern Let's get those AI Agent questions answered and wrap this project up! Throughout the current project, I've been experiencing AI Agents for the first...

Podcast: Break Point - RaptorDB in Full Flight with Luis Carril and Thomas Richter

This episode's co-host, Laszlo Balla, and I sat down with Thomas Richter and Luis Caroll to unpack RaptorDB: the new database technology powering ServiceNow’s future. They shared the story from startu...

Hacktoberfest 2025 Halftime: Purpose, Progress, and Plenty of PRs

We’re at the halfway mark of Hacktoberfest 2025, and it’s clear that purpose packs a punch. This year, we set out to focus less on quantity and more on intentionality: meaningful contributions, though...

Build Agent is now live on your Personal Developer Instance (PDI)!

Hey ServiceNow Developers! Big news today! The teams behind the PDI program and Build Agent just rolled out two updates that make it easier than ever to try conversational coding (aka vibe coding) wit...

New ATF Failure Insight Feature in Zurich Shows You Exactly Why Your Tests Are Failing

If you're a developer or quality engineer who maintains Automated Test Framework (ATF) suites, you've been there: a regression test that's been passing for months suddenly fails. Your first step is to...

New ATF Support for Configurable Workspaces in the ServiceNow Zurich Release

New ATF Support for Configurable Workspaces: Your Test Coverage Just Got a Lot Better As developers on the ServiceNow platform, we know that building amazing user experiences often means leveraging th...

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Featured Zurich Content Archive