nowGurukul ServiceNow Hands-On Challenge 2024 #Week_2

[nowGurukul]

ServiceNow Community - “Discipline is choosing between what you want now, and what you want most.” 🌟✅

Challenge Introduction:- In order to strengthen the ServiceNow hands-on skills , each week a challenge will be posted and you need to implement the solution in your Personal Development Instance and share the screenshots of the completion in the post comments and your take home learning for this week Challenge.

Benefits:-

1. A weekly implementation challenge in order to do goal based learning.
2. An opportunity to connect and learn from thousand of others ServiceNow Enthusiasts who are part of nowGurukul community.
3. An opportunity to learn and implement exciting features & functionalities of ServiceNow platform every week.
4. Real time project based learning opportunity which can be used in your resumes in order to showcase how competent you are in implementing ServiceNow hands-on solutions.
5. Opportunity to innovate and come up with your creative solutions for the challenges in order to grow your ServiceNow competency.

and much more....

Challenge Guidelines:- 

1. Kindly use your personal development instance for the challenge implementation.
2. In case of any assistance/discussion required , please use nowGurukul Official What's App Channel for the quick resolution.
3. Wherever needed assume the values in order to complete the challenge as you are independent enough to bring in your creativity in your hands on implementations.
4. Make sure you follow Best Practice wherever applicable.

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Prerequisite:

 nowGurukul ServiceNow Hands-On Challenge 2024 #Week_1

https://www.servicenow.com/community/developer-articles/nowgurukul-servicenow-hands-on-challenge-202...

Week-2 Challenge:-

For this week, as part of the end to end project implementation, we will be configuring few Application Menus/Modules. Then we would be create new Catalog Item and Record Producer with variables and variable set.

Application Menu/Modules:

Application Name: Corporate Gifting

Modules:

1. All Employees – List of Employee Table all records.
2. My Employees – List of employees whose manager is Me (logged in user).
3. Create New Employee – New form to create Employee record.
4. My Requests – List of E-Wallet Request requested by Me (logged in user).
5. Requests assigned to Me - List of E-Wallet Request assigned to me (logged in user). This module should be visible only to HR Agents.
6. Requests assigned to My Group - List of E-Wallet Request assigned to my Groups. This module should be visible only to HR Agents.
7. Closed E-Wallet Requests – Available to only HR Agents. List of E-Wallet Requests which are closed.

Catalog Items:

Name: E-Voucher Request

Catalog: Service Catalog

Category: Corporate Policies/Benefits (New Category)

Short Description: To raise request to avail E-Voucher based on E-Wallet balance.

Variable Set:

Requested By – Read-only, Auto populated by logged in user.

Variables:

1. Project/Account – Read-Only. Auto-populate based on Requested By from Employee record.

2. E-Voucher Type - Choice Values-

1. E-Commerce (Default)
2. Shopping
3. Sports Wear
4. Food Delivery

3. E-Voucher Brand: Choice Values with None option:

1. Flipkart (Visible only when E-Voucher Type is E-Commerce)
2. Amazon (Visible only when E-Voucher Type is E-Commerce)
3. Myntra (Visible only when E-Voucher Type is E-Commerce)
4. Lifestyle (Visible only when E-Voucher Type is Shopping)
5. Allen Solly (Visible only when E-Voucher Type is Shopping)
6. Zomato (Visible only when E-Voucher Type is Food Delivery)
7. Swiggy (Visible only when E-Voucher Type is Food Delivery)
8. Puma (Visible only when E-Voucher Type is Sports Wear)
9. Adidas (Visible only when E-Voucher Type is Sports Wear)
10. Nike (Visible only when E-Voucher Type is Sports Wear)

4. E-Voucher Amount:

1. Rs.100 (Visible only when E-Voucher Type is Food Delivery)
2. Rs.200 (Visible only when E-Voucher Type is E-Commerce, Food Delivery)
3. Rs.250 (Visible only when E-Voucher Type is E-Commerce, Sports Wear)
4. Rs.400 (Visible only when E-Voucher Type is Shopping, Food Delivery)
5. Rs.500 (Visible only when E-Voucher Type is E-Commerce, Shorts Wear, Shopping)
6. Rs.750 (Visible only when E-Voucher Type is Shopping, Sports Wear)
7. Rs.1000 (Visible for all E-Voucher Type)

5. Quantity: Choice Values:

1. 1 (Default)
2. 2
3. 3
4. 4
5. 5

6. E-Voucher Price: Read-Only and Auto-populate based on E-Voucher Amount and Quantity. (E-Voucher Amount*Price).

7. Comments: Multi Line String Text.

Record Producer:

Name: Raise E-Wallet Request for your Mentee

Catalog: Service Catalog

Category: Corporate Policies/Benefits

Short Description: To raise submit request for mentees to allocate E-Wallet Amount to their wallet based on the Award/Appreciation they receive.

Variables:

1. Requested By – Read-only, Auto populated by logged in user.

2. Requested For – Show only the users whose manager is logged in user.

3. Type of Award/Appreciation – Choice Values:

1. Pat on the Back Award (Rs. 300)
2. On-Spot Award (Rs.400)
3. Best Employee of the month (Rs. 500)
4. Successful Go-Live Appreciation (Rs. 250)
5. Escalation Handling Appreciation (Rs.200)
6. Best Newcomer Award (Rs. 600)
7. Rising Star Award (Rs. 800)
8. Extraordinary Employee Award (Rs. 1000)

4. E-Wallet Amount to be added - Based on Type selected, auto populate the amount linked to it.

5. Watchlist – List of users who can be added like Senior Manager, Delivery Head, Account Manager, etc.

6. Additional Comment – Multi line string text field.

7. Attachment – Attachment to show any proof. [Optional].

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What's App:- https://chat.whatsapp.com/DlXPEZCFFTn0ImvGA5UErP

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Please Bookmark this Article 🔖 for your future reference and do Mark it as Helpful 👍 if you really enjoy working on this challenge.

Regards,

nowGurukul Team

[tye456]

The nowGurukul ServiceNow Hands-On Challenge for Week-2 is a great way to strengthen your practical skills on the ServiceNow platform. By working on tasks like configuring application menus and creating catalog items with dynamic variables, participants can gain real-world experience that’s valuable for their careers. It’s a perfect opportunity for hands-on learning and personal growth, while also allowing you to showcase your skills on your resume.

[tye456]

This is a great initiative for hands-on learning! The weekly challenges and community aspect are engaging and valuable, especially for building skills and resumes. A few sentences could be simplified for clarity, and adding specifics instead of “and much more...” would strengthen the benefits section. Overall, well done!