Stop Manual Updates! 😱 Update Incidents Using Record Producers

[PrashantLearnIT]

Hello Everyone, 

🚀 Stop Manual Updates! 😱 Update Incidents Using Record Producers!

💡 I’ve created a quick video walkthrough of how you can achieve the above scenarios.

👉 Check out the video below to see how you can utilize this feature in your Projects

Best Regards,

Prashant Kumar (LearnIT)

YouTube Channel LearnIT: https://www.youtube.com/@learnitwithprashant

Blog LearnIT: https://medium.com/@LearnITbyPrashant

Prashant Kumar LinkedIn: https://www.linkedin.com/in/learnitbyprashant/

ServiceNow Community Prashant Kumar - https://www.servicenow.com/community/user/viewprofilepage/user-id/19635

[Jim Coyne]

But what is the use case for this?

[PrashantLearnIT]

Hi @Jim Coyne 

My customer asked this Use Case if the information missed from the user, we want to create such thing so that user can themselves provide the missed information without any support people help and record will be updated using Record Producer.

My customer was very happy with this use case implementation. Its small but lot of them praised.