24 time in portal date picker - change to am/pm

wbwb
Tera Expert

‎03-14-2018 04:38 AM

I have a date/time picker on one of my catalogue items.  It's formatted in 24 hour when the user clicks the clock to enter a time.  Can I configure this to show 12 hour time with am/pm ?  This is the web portal service catalogue.  I included a pic of the time picker.find_real_file.png

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andrew_e
Giga Contributor

‎03-27-2018 08:36 AM

I'm just looking into this same problem. If you ever figured it out or if you're interested in working on it together I'd be happy to hear from you.  

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Prateek Gupta3
Mega Guru

‎03-27-2018 11:49 AM

Hi,

 

Open System properties, Scroll down the page and you will find time format. You can select as per your requirement.

find_real_file.png

 

Thanks,

Prateek Gupta

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wbwb
Tera Expert
In response to Prateek Gupta3

‎03-27-2018 12:02 PM

Unfortunately that setting seems to update time format everywhere in Servicenow but the portal's date/time picker.

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