A: Address for SPF record

[Andrew Bettcher]

Hi,

Does anyone know if there is an A: address we can add to our SPF record rather than include the address we have (include:service-now.com)?

We can see 4 DNS entries on this record in total which, along with MS, is maxing out our SPF record (10 limit).

[deanproctor · Accepted solution]

Hi Andrew, 

Have a look at this KB article. 

https://hi.service-now.com/kb_view.do?sysparm_article=KB0535456

I believe it make help your issue. 

Hope this helps!

-Dean

If my replies have helped you at all, I’d really appreciate it if you click the Helpful button and if my reply is the answer you were looking for, it would be awesome if you could click the Accepted Solution button!

[safebet]

Being new to SPF records and after reading the https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0535456 article
Could you give an example of what the SPF record would look like? Do any of these make sense?
v=spf1 include:service-now.com -all

... or ... 
v=spf1 include:b.spf.service-now.com include:c.spf.service-now.com include:d.spf.service-now.com -all

... what would be the advantage of listing out all the IP addresses