A remote instance with the same instance id already exists.

[prasanna11]

This error shows up though this is the first update source i am creating for an instance.

I am trying to move updates from prod to non prod instance. where prod is in eureka and non prod is in FUJI patch 2.

I have already looked into http://wiki.servicenow.com/index.php?title=Transferring_Update_Sets#

and Transferring Update sets - Connection Fails   But these havent helped much.

Can someone help me understand what an instance id is exactly? (the datatype of it and the value assigned to it)

Is there any possibility that two instances to have same instance ID.

Forgive my ignorance.

[saritha9]

Connie,

The issue I found was there are update sources across different instances with same sys_id. I have deleted update source in one of our testing instance and created a new update source. That fixed the issue.

[prasanna11 · Accepted solution]

Hi Connie Dula , saritha

In my case i had various update sources which had instance id empty. I deleted them and then tried to create a new update source and it worked.

Regards,

Prasanna