A variable set variables should be Visible only on RITM and task.
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09-30-2020 03:35 AM
Hi community,
I am working on service catalog. after submitting the service request I want to display the variables set only on (variable editor) RITM and TASK. If I'm making use of catalog_ui_policy the variables is also visible on catalog form and portal, which i should not be in my scenario.
Requirement is : based on condition it should populate variables sets on ritm and task table.
I have set Applies on Catalog Tasks- marked as false but still not working.
Regards and Thanks,
Rafmine.
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09-30-2020 04:38 AM
Hi Yash,
I tried achieving through UI Policy the same way as you posted but it didn't work.
Regards,
Rafmine.

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09-30-2020 04:50 AM
Will you please provide the scrrenshot.
Regards
Yash Agrawal
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09-30-2020 04:57 AM

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09-30-2020 05:04 AM
Hello Rafine,
Here is the catch,I can see the variable name is in BLUE in ui. policy action,which means,when you create that ui policy action after that someone changed the name of variable or delete the variable.
You can also see that in the UI POLICY ACTION,the variable name is in blue colors.
Please make it correct,you query will get resolved.and Ui policy starts working,please update the variable in Ui policy action again
Regards
Yash Agrawal

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09-30-2020 06:34 AM
Hello,
Did you try the way i suggested,Is your query resolved?
Please provide update so that i can help you better
Regards
Yash Agrawal