About Recommended for you widget

[yuchen zhang]

Hello, everyone.
I was wondering if the content displayed in the Recommended for you widget can be fixed based on certain conditions.
Thanks in advance!

[Community Alums · Accepted solution]

Hi @yuchen zhang ,

Administrators, developers, and advanced users can configure the widget options​. Recommended for you highlights the most viewed knowledge article and most requested catalog items across all employees for a time period defined in the Modify the Recommended for you widget display by the portal administrator.

• Knowledge articles recommendations are based on the view count of article.
• Catalog item recommendations are based on the number of times it is requested for.
• The recommendations associated to the portal taxonomy are displayed on the home page.

• Configure the Recommended for you

  The Recommended for you widget displays catalog items and knowledge articles, enabling you to view information that is most relevant to you based on the taxonomy.

[David Aldridge]

I know this has been marked as solved, but does anyone have any updates on this? I have a similar request to what @yuchen zhang describes, and the display options don't cover this.

The "Recommended for you" widget calls a utility script include, which makes specific recommendations based on the user profile and selections made by similar user profiles.

What my client wants to do is to be able to explicitly recommend options for the users, in addition to the automatically recommended options. I don't think this is possible, but thought I'd ask just in case. 

[Leri Andrews]

What if you DON'T want something recommended for people .....?  It needs to be in the taxonomy and searchable but not promoted to people.