Access configuration item data from variable sets to populate tasks.

Adam Cartrette
Tera Expert

In the Employee Center we setup a Submit a Request that uses several Variable Sets. There are several fields in the variable sets which are reference or list collectors that pulls data from three separate configuration items tables. 

 

In flow designer Submit a Request flow, we need to be able to access the configuration items that were selected on the form from the variable sets' reference and list collectors fields to be applied to the ticket on the RITM, SCTASK, and Incident. 

 

Any suggestions are welcome.

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