Access to all cases in HRSD to a group

samadam
Kilo Sage

‎04-29-2025 01:51 PM

I want to set up access to one group to all the HR cases. I created COE Security to allow that, still users in the group are unable to view the record. I created both read and write access. Is there anything else that needs to be set up?

 

samadam_0-1745959879419.png

 

 

0 Helpfuls
  • 307 Views
1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

‎04-29-2025 02:57 PM

Hi @samadam 

 

https://www.servicenow.com/community/hrsd-forum/admin-group-access-to-all-hr-services/m-p/2931472

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls