ACL for Mid Server

John Vo1
Tera Guru

I have an ITIL user trying to do a quick discovery and when he clicks on magnifying glass to select mid server he is getting security constraints. Which ACL do I need to edit for him to see the mid servers?

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1 ACCEPTED SOLUTION

This was ServiceNow recommendations.   Create a Discover by ip address and update the script and it worked.



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21 REPLIES 21

Based on what I found on my instance (with the Discovery plugin recently added.)


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Read access to the table and most fields requires one of these roles:


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I've added ITIL to that role and they don't get security constraints but don't see any of the mid servers to select.


Chuck,



I've added all the roles and user is still unable to run quick discovery.   I get that same error.   What else can I try?   I can't give them discovery_admin role.


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Dave Smith1
ServiceNow Employee
ServiceNow Employee

Do they need the "discovery_admin" role to be able to perform a discovery?   I know when I granted that to a user not only could they then see the Disco application but also functionality within it.  



The only part of the Discovery course a user with this role couldn't perform was to enable the scheduled jobs for the CMDB health dashboard (but that's a CMDB thing, not a Disco thing)



Also giving amullendarby (Alex Darby) a prod, since he's the course owner and knows far more than I do on this topic!


Dave,



When I give them the discovery_admin role users are able to run a quick discovery with no issues.   But only thing with that role they can edit the schedules I've setup and I don't want them to even see that.



Thanks,


John