ACL help!!

SandeepKSingh
Kilo Sage

I have a UI policy to make it editable but I have the ACL which is make it readonly.. How we can achieve without changing the logic ?

3 ACCEPTED SOLUTIONS

Ravi Gaurav
Giga Sage
Giga Sage

Hi @SandeepKSingh 

A Field will still be read only. It doesn't matter if UI policy or client script is making it editable, user has to pass ACL rules to gain edit access.

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Thanks and Regards
Ravi Gaurav | ServiceNow MVP 2025,2024 | ServiceNow Practice Lead | Solution Architect
CGI
M.Tech in Data Science & AI

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Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @SandeepKSingh 

 

You need to change the logic mate, a field can't be editable and read only at the same time.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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View solution in original post

Sandeep Rajput
Tera Patron
Tera Patron

@SandeepKSingh You need to update your ACL to allow the user to edit the field. If the field is non editable via ACL then the UI Policy or client script won't have any effect on it.

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5 REPLIES 5

Ravi Gaurav
Giga Sage
Giga Sage

Hi @SandeepKSingh 

A Field will still be read only. It doesn't matter if UI policy or client script is making it editable, user has to pass ACL rules to gain edit access.

--------------------------------------------------------------------------------------------------------------------------


If you found my response helpful, I would greatly appreciate it if you could mark it as "Accepted Solution" and "Helpful."
Your support not only benefits the community but also encourages me to continue assisting. Thank you so much!

Thanks and Regards
Ravi Gaurav | ServiceNow MVP 2025,2024 | ServiceNow Practice Lead | Solution Architect
CGI
M.Tech in Data Science & AI

ï”— YouTube: https://www.youtube.com/@learnservicenowwithravi
ï”— LinkedIn: https://www.linkedin.com/in/ravi-gaurav-a67542aa/

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @SandeepKSingh 

 

You need to change the logic mate, a field can't be editable and read only at the same time.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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what was wrong in my answer? could you please clarify @SandeepKSingh 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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I accepted all the answer.. Maybe it updated Late