Add a Location to a Catalog Item

DeIvory Gordon
Tera Guru

I added "ES - Igualada" to the location variable on a catalog item.  I opened the catalog item on my service portal and the location does not show, do you know why?

 

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3 ACCEPTED SOLUTIONS

AshishKM
Kilo Patron
Kilo Patron

Hi @DeIvory Gordon , 

Can you try the same location name and search in the list view. Lets check if same name location is displaying there.

Also, check for any typo or extra space in name.

 

-Thanks,

AshishKM


Please mark this response as correct and helpful if it helps you can mark more that one reply as accepted solution

View solution in original post

Sandeep Rajput
Tera Patron
Tera Patron

@DeIvory Gordon I am assuming you are referring to cmn_location table in the Location variable, could you please check if there any locations in the location table which starts with ES - Igualada

View solution in original post

Ankur Bawiskar
Tera Patron
Tera Patron

@DeIvory Gordon 

are you sure you have records in Location table which starts with that?

are you with english user or some other language user?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

3 REPLIES 3

AshishKM
Kilo Patron
Kilo Patron

Hi @DeIvory Gordon , 

Can you try the same location name and search in the list view. Lets check if same name location is displaying there.

Also, check for any typo or extra space in name.

 

-Thanks,

AshishKM


Please mark this response as correct and helpful if it helps you can mark more that one reply as accepted solution

Sandeep Rajput
Tera Patron
Tera Patron

@DeIvory Gordon I am assuming you are referring to cmn_location table in the Location variable, could you please check if there any locations in the location table which starts with ES - Igualada

Ankur Bawiskar
Tera Patron
Tera Patron

@DeIvory Gordon 

are you sure you have records in Location table which starts with that?

are you with english user or some other language user?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader