Add approval link on RITM Notification

[Jessica28]

Hello,

Currently, we send out email notification at ritm level where we can captures specific variable in the email body. We would like to use the same notification, but add a clickable approval link on RITM email notification if that is possible.

Thank you

[Jessica28]

Hello @Vamsi G 

Do you have screenshots of what you have done so the I can use it as a guide?

Thank you

[Jessica28]

Hello @Vamsi G 

Thank you for your continued support.

Here are the screenshots for your review:

Email Script:

Notification:

The issue is that when the user clicks on the link, it opens the portal, but it does not tie to the approval record.

[Vamsi G]

Hello Jessica ,if user clicks on the notification link where it should open ..? on the portal view or native record view.?

[sindhu43]

Hi @Jessica28 ,

Little correction to your code, It should be gr.sys_id and not current.sys_id.

Please mark it helpful or correct if this solve your issue.

Thanks,

Sindhu

[Shivam28]

Hi @Jessica28,

Please find the below URL for your reference:

URL

Please mark it helpful or correct if this solve your issue.

Thanks,

Shivam.