Add attached tasks to kb_view footer

[Michael Ward]

Hi all,

I have a requirement to display which Knowledge articles have been attached to tasks on the kb_view.  I've added the related list to the kb form:

kb form

Is it possible to add this to either the footer or just above?

kb_view

From browsing other posts it appears I need to amend the kb_view_common_footer UI Macro using Jelly but not sure where to begin.  Another question is if I should edit this macro as upgrades may cause the kb page to break if it's customised.

Thanks,

Michael

[Mark Manders]

Since it's going to be deprecated, I wouldn't put too much worry in changing the macro. ServiceNow won't put updates into it anymore. But also: it's going to be deprecated. So maybe look at the KM Service Portal plugin and see what that brings you already OOB.