Add attachment to 'Send Email' flow action

ShAn21
Tera Guru

HI Team,

 

How do we add an attachment to the email if its configured from 'Send Email' action in flow designer.

I have seen solutions to copy the attachment to email record after Send Email action. But will it work as the email is already triggered?

 

Thanks

9 REPLIES 9

@ShAn21 

then use "Send Notification" flow action and mention the notification and use Include Attachment checkbox

Don't use "Send Email" flow action.

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Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@ShAn21 

Thank you for marking my response as helpful.

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Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankur Bawiskar 

Thanks. But the issue is I need some params from previous flow steps and that cannot be sent dynamically if we are using Send notification. Any suggestions there.

 

Thanks

@ShAn21 

then create record in event log table and pass the parameters in event parm1 or event parm2

Then in your notification email script grab that and use

associate your notification with this event

Four Flow Notification approaches (Action script, Trigger Event, trigger notification and Send email 

AnkurBawiskar_0-1762411179284.png

 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@ShAn21 

Hope you are doing good.

Did my reply answer your question?

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader