Add attachment to 'Send Email' flow action
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11-05-2025 09:49 PM
HI Team,
How do we add an attachment to the email if its configured from 'Send Email' action in flow designer.
I have seen solutions to copy the attachment to email record after Send Email action. But will it work as the email is already triggered?
Thanks
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11-05-2025 10:24 PM
then use "Send Notification" flow action and mention the notification and use Include Attachment checkbox
Don't use "Send Email" flow action.
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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11-05-2025 10:27 PM
Thank you for marking my response as helpful.
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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11-05-2025 10:35 PM
Thanks. But the issue is I need some params from previous flow steps and that cannot be sent dynamically if we are using Send notification. Any suggestions there.
Thanks
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11-05-2025 10:40 PM
then create record in event log table and pass the parameters in event parm1 or event parm2
Then in your notification email script grab that and use
associate your notification with this event
Four Flow Notification approaches (Action script, Trigger Event, trigger notification and Send email
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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11-06-2025 07:47 PM
Hope you are doing good.
Did my reply answer your question?
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader