Add custom change fields in template form
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎05-12-2017 04:43 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎05-12-2017 04:51 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎05-12-2017 05:03 AM
Thanks Balaji.
But I need this as, If I have opened any normal change and if I give create new template, then type field value should auto populate as normal.
In case If I have opened any emergency change and if I give create new template, then type field value should auto populate as emergency.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎05-12-2017 05:57 AM
Check for ACLs on the type field on change_request. There is a an operation called 'save as template', if one is set for the type field, there is a limitation to who will be able to select the Type as a field in the template. If one doesn't exist, you may need to create one to allow your users to create templates with that field, especially if it is read only on the form.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎05-12-2017 04:54 AM