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05-26-2025 10:27 PM - edited 05-26-2025 10:27 PM
Hi,
I was writing a scheduled script but was stuck at one point. In the below script "planned duration" variable is basically the number of the days that needs to be added. So now we have 2 scenarios -- 1)add the planned duration days to sys created on 2)add the planned duration to the validation field .. Then we need to find the max/later of the 2 dates after adding and check if today's date is equal to or greater than that max date then we need to close the task
var now = new GlideDateTime();
var created ='';
var planned_duration='';
var validation ='';
var sumofcreatedandplanned='';
var task = new GlideRecord('x_iem_tqa_work_order_task');
task.addEncodedQuery("stateIN1,2^task_type=task_for_site_acceptance");
task.query();
while(task.next())
{
var order = task.associated_work_order_number;
var workflowassign = task.associated_work_order_number.assocaited_work_request_number.workflow;
created=task.sys_created_on.getGlideObject();
validation = task.associated_work_order_number.tc_validation_end_by_planned;
var workflow= new GlideRecord('x_iem_tqa_workflow_assignment');
workflow.addQuery('sys_id',workflowassign);
workflow.addEncodedQuery("planned_site_acceptance_duration_for_auto_closureISNOTEMPTY");
workflow.query();
if(workflow.next())
{
planned_duration=workflow.planned_site_acceptance_duration_for_auto_closure;
}
}
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05-27-2025 09:10 AM
try this
var now = new GlideDateTime();
var task = new GlideRecord('x_iem_tqa_work_order_task');
task.addEncodedQuery("stateIN1,2^task_type=task_for_site_acceptance");
task.query();
while (task.next()) {
var order = task.associated_work_order_number;
var workflowassign = order.assocaited_work_request_number.workflow;
// Get sys_created_on as GlideDateTime
var created = new GlideDateTime(task.sys_created_on);
// Get validation date as GlideDateTime if it exists
var validation = order.tc_validation_end_by_planned;
var validationPlus = null;
if (validation) {
validationPlus = new GlideDateTime(validation);
}
// Get planned duration as integer
var planned_duration = 0;
var workflow = new GlideRecord('x_iem_tqa_workflow_assignment');
workflow.addQuery('sys_id', workflowassign);
workflow.addEncodedQuery("planned_site_acceptance_duration_for_auto_closureISNOTEMPTY");
workflow.query();
if (workflow.next()) {
planned_duration = parseInt(workflow.planned_site_acceptance_duration_for_auto_closure, 10) || 0;
} else {
continue; // Skip if no planned duration
}
// Add planned_duration days to sys_created_on
var createdPlus = new GlideDateTime(task.sys_created_on);
createdPlus.addDaysUTC(planned_duration);
// Add planned_duration days to validation date if it exists
if (validationPlus) {
validationPlus.addDaysUTC(planned_duration);
}
// Find the later of the two dates
var maxDate = createdPlus;
if (validationPlus && validationPlus.after(createdPlus)) {
maxDate = validationPlus;
}
// Check if now >= maxDate
if (now.compareTo(maxDate) >= 0) {
// Close the task (set state to Closed, e.g., state=3, adjust as needed)
task.state = 3; // Change 3 to your actual "Closed" state value if different
task.update();
gs.info('Task ' + task.sys_id + ' closed as max date reached.');
}
}
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-26-2025 10:34 PM
try this and enhance further
var now = new GlideDateTime();
var task = new GlideRecord('x_iem_tqa_work_order_task');
task.addEncodedQuery("stateIN1,2^task_type=task_for_site_acceptance");
task.query();
while (task.next()) {
// Get associated workflow assignment
var order = task.associated_work_order_number;
var workflowSysId = order.assocaited_work_request_number.workflow;
// Get planned duration from workflow assignment
var workflow = new GlideRecord('x_iem_tqa_workflow_assignment');
workflow.get(workflowSysId);
var planned_duration = workflow.planned_site_acceptance_duration_for_auto_closure; // Number of days
if (!planned_duration) continue; // Skip if no planned duration
// Get sys_created_on and validation dates
var createdDate = new GlideDateTime(task.sys_created_on);
var validationDate = order.tc_validation_end_by_planned; // Should be GlideDateTime or date string
// Add planned_duration days to both dates
var createdPlus = new GlideDateTime(createdDate);
createdPlus.addDays(planned_duration);
var validationPlus = null;
if (validationDate) {
validationPlus = new GlideDateTime(validationDate);
validationPlus.addDays(planned_duration);
}
// Find the later of the two dates
var maxDate = createdPlus;
if (validationPlus && validationPlus.after(createdPlus)) {
maxDate = validationPlus;
}
// Check if now >= maxDate
if (now.compareTo(maxDate) >= 0) {
// Close the task (set state to Closed, e.g., state=3, adjust as per your state values)
task.state = 3; // Assuming 3 = Closed
task.update();
}
}
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-27-2025 02:55 AM
Hi @Ankur Bawiskar ,
Thanks for your reply. This line is not giving any result and my code is stop execution at this line.
var now = new GlideDateTime();
var created = '';
var planned_duration = '';
var validation = '';
var sumofcreatedandplanned = '';
gs.info('test7'+now);
var task = new GlideRecord('x_iem_tqa_work_order_task');
task.addEncodedQuery("stateIN1,2^task_type=task_for_site_acceptance");
task.query();
while (task.next()) {
gs.info('test6'+task.sys_id);
var order = task.associated_work_order_number;
var workflowassign = task.associated_work_order_number.assocaited_work_request_number.workflow;
created = task.sys_created_on;
validation = task.associated_work_order_number.tc_validation_end_by_planned;
var workflow = new GlideRecord('x_iem_tqa_workflow_assignment');
workflow.addQuery('sys_id', workflowassign);
workflow.addEncodedQuery("planned_site_acceptance_duration_for_auto_closureISNOTEMPTY");
workflow.query();
if (workflow.next()) {
gs.info('test4'+task.sys_id);
planned_duration = workflow.planned_site_acceptance_duration_for_auto_closure;
// Add planned_duration days to both dates
gs.info('test15'+task.sys_id+planned_duration);
var createdPlus = new GlideDateTime(created);
gs.info('test25'+createdPlus);
createdPlus.addDays(planned_duration); ///code stopping in this line
gs.info('test115'+createdPlus);
var validationPlus = null;
if (validation) {
validationPlus = new GlideDateTime(validation);
validationPlus.addDays(planned_duration);
gs.info('test3'+task.sys_id+validationPlus);
}
// Find the later of the two dates
var maxDate = createdPlus;
if (validationPlus && validationPlus.after(createdPlus)) {
maxDate = validationPlus;
gs.info('test2'+task.sys_id+maxDate);
}
// Check if now >= maxDate
if (now.compareTo(maxDate) >= 0) {
// Close the task (set state to Closed, e.g., state=3, adjust as per your state values)
gs.info('test1'+task.sys_id);
}
}
}
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05-27-2025 03:07 AM
update as this
createdPlus.addDaysUTC(planned_duration);
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-27-2025 04:26 AM - edited 05-27-2025 04:28 AM
Hi @Ankur Bawiskar ,
Tried it in background but it still did not work.