Add link to Catalogue item

[cuchi]

Hi all,

i hope everyone is ok at their end.

i have a catalogue item where users select a CI and the environment.

What i would like to achieve is to display a popup when a specific combination of CI and environment are selected.

i created a UI Policy to show the message which includes the link. However, the link is not generated dynamically, so when i move the update set to UAT or prod i include the right sys_id for the link.

current code is:

        var ga = new GlideAjax('global.xxxxxUtils');   //Scriptinclude

        ga.addParam('sysparm_name', 'getInstance'); //Method

        ga.getXML(getResponse);

    function getResponse(response){

        var insname = response.responseXML.documentElement.getAttribute("answer");

        if(insname =='xxxxxdev') {

           g_form.addErrorMessage("For ....... Test please <a href = 'https://xxxxxdev.service-now.com/sp?id=sc_cat_item&sys_id=9754fbdadb9ab51064dfb1a5f39619e4&sysparm_c...'>Click Here.</a>");

        } else {

            if(insname =='xxxxxprod') {

                    g_form.addErrorMessage("For .... Test please <a href = 'https://xxxxxprod.service-now.com/sp?id=sc_cat_item&sys_id=9754fbdadb9ab51064dfb1a5f39619e4&sysparm_...'>Click Here.</a>");

            } else {

                g_form.addErrorMessage("For .... Test please <a href = 'https://xxxxxuat.service-now.com/sp?id=sc_cat_item&sys_id=9754fbdadb9ab51064dfb1a5f39619e4&sysparm_c...'>Click Here.</a>");

            }

        }

    }Regards,Max

[Ankur Bawiskar · Accepted solution]

@cuchi 

don't use instance name, the instance name will change in UAT and prod.

Instead use relative url i.e. use '/sp?id=sc_cat_item&sys_id=9754fbdadb9ab51064dfb1a5f39619e4

    function getResponse(response){

        var insname = response.responseXML.documentElement.getAttribute("answer");

        if(insname =='xxxxxdev') {

           g_form.addErrorMessage("For ....... Test please <a href = '/sp?id=sc_cat_item&sys_id=9754fbdadb9ab51064dfb1a5f39619e4&sysparm_c...'>Click Here.</a>");

        } else {

            if(insname =='xxxxxprod') {

                    g_form.addErrorMessage("For .... Test please <a href = '/sp?id=sc_cat_item&sys_id=9754fbdadb9ab51064dfb1a5f39619e4&sysparm_...'>Click Here.</a>");

            } else {

                g_form.addErrorMessage("For .... Test please <a href = '/sp?id=sc_cat_item&sys_id=9754fbdadb9ab51064dfb1a5f39619e4&sysparm_c...'>Click Here.</a>");

            }

        }

If my response helped please mark it correct and close the thread so that it benefits future readers.