Add more options to workplace portal reservation card in portal ws

eyalabuhame
Tera Contributor

Hi, how can I add more options/information in the card ?

eyalabuhame_0-1781600952102.png

 

4 REPLIES 4

Rafael Batistot
Kilo Patron

Hi @eyalabuhame 

 


This solution might help you 

https://www.servicenow.com/community/wsd-forum/more-option-on-the-wsd-reservation-on-portal/td-p/281...

 

 

If this response was helpful, please mark it as Helpful and, if applicable, as Correct, this helps other users find accurate and useful information more easily.

this give thing in the left panel
I want in the card

Yogesh11bhatt
Kilo Guru

Hi @eyalabuhame ,

 

The screenshot appears to be from the Workplace Reservation Management (WSD) portal.

Whether you can add more information to the reservation cards depends on what you're trying to display:

Configuration (OOTB)

  • The card content is driven by data from the underlying Space records.

  • Check the configured card views and view rules used by the WSD portal.

  • If the information already exists in standard fields (for example: location, capacity, amenities, or description), you may be able to expose it through configuration without any customization.

Customization

If you need to display custom fields or change the card layout, you'll need to customize the underlying component/widget.

  • For Service Portal: Clone the relevant widget and update the server script and template. (Tip: If fetching any data dynamically from the client side, ensure you use Asynchronous GlideAjax to maintain optimal load performance).

  • For Employee Center or UI Builder: Clone the component and update the data binding and layout accordingly.

Architectural Best Practice: Avoid modifying OOTB components directly. Instead, create a cloned version with your organization's naming convention (for example, DOTS-WSD-Search-Card) so future upgrades are easier to manage and your custom elements are immediately identifiable.

Could you share which additional information you'd like to display on the card? That will help determine whether this can be achieved through configuration or requires customization.

Please mark this answer as Helpful if it resolves your question. 🙂


Thanks,
Yogesh Bhatt

Tanushree Maiti
Tera Patron

Hi @eyalabuhame 

 

Refer:

Configure Workplace Reservation Management portal 

 https://www.servicenow.com/community/wsd-forum/add-extra-services-in-new-reservation/m-p/2568156

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti