add RITM number in task description?

SNnewbie2 · ‎07-18-2017

How do I add RITM number inside of my task description. I know I have to add the code inside of the workflow activity:

task.description = ???

ccajohnson · ‎07-18-2017

If you are wanting to create a Catalog Task [sc_task] record from a Workflow Activity using the Advanced script options, then you can use the following syntax:

task.description += 'RITM Number: ' + current.number;

Since the workflow is running from the Requested Item [sc_req_item] table, all you need is the number from that current record.

I hope this is helpful.

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harmangill02 · ‎07-18-2017

Claudia,

You can create a before insert rule on the task table to add the RITM number to the description.

current.description += ' ' + current.parent.getDisplayValue();

SNnewbie2 · ‎07-18-2017

Where do I put this.. I tried it and it didnt work.

harmangill02 · ‎07-18-2017

It will be in a business rule on the Task table not in the workflow itself.

SNnewbie2 · ‎07-18-2017

is there a way we can just add it in the workflow activity?

harmangill02 · ‎07-18-2017

Try

task.description += ' ' + task.parent.getDisplayValue();

instead of

current.description += ' ' + current.parent.getDisplayValue();