Add state options - story(rm_story)

[Leonardo Chave1]

Hi SNow community,

Can we add more state optiones on the story table(rm_story)? Is there any inconvenient?

Thanks in forwards,
Leo

[SumanthDosapati]

Hi @Leonardo Chavez ,

Yes you can add more options in state field of story table.

It should not cause any issues

Regards,

Sumanth

[Harneet Sital]

Hi Leonardo, 

It should be alright to add a new state, just make sure the below -

• You must specify the new state value in system property: com.snc.sdlc.scrum.pp.progress.story.states
• There is no effect on the unified backlog dashboard/any other OOTB dashboard/ Filters consider the same. 

But yes, I have seen a few customers changing it. 

Also just go through the below article -

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0726946

If the answer has helped you, please mark the answer correct/helpful. Thank you.

-Harneet
ServiceNow Certified Technical Architect

[Abhijeet Pawar]

Hello @Harneet Sital @SumanthDosapati @Leonardo Chave1 I have the same requirement I want to add an option but that configuration should not capture in the update set. how can I achieve functionality please guide me thank you.

[SumanthDosapati]

@Abhijeet Pawar 

That will be captured in update set for sure. If you dont want it, then you can move that particular customer update to a default update set.

Regards,

Sumanth