Add to cart button in service Portal

geet
Tera Guru

Hi All,

I have a requirement to remove Add to Cart button from Catalog item page.

For ITIL user from Service Catalog view, i have removed the button as follows:

find_real_file.png

Now i want to remove it from Service Portal page:

find_real_file.png

I followed below steps:

o enable the shopping cart for a catalog item:

  1. Navigate to a catalog item on the Service Catalog page in Service Portal.
  2. CTRL+right-click a catalog item widget to open the widget instance options.
  3. Select or clear the Show Add Cart Button option to enable or disable the shopping cart for that particular catalog item.

But as per the 3rd line, it says that it is disabled for particular catalog item.

I want to disable it for all catalog items. Please suggest !!

Regards,

Geet

1 ACCEPTED SOLUTION

Omkar Mone
Mega Sage

Hi 

Go to page in designer from the page, there you will see this page :- 

find_real_file.png

 

Go to the properties of the Widget SC Catalog Item Depricated (click the pencil) and see below image :- 

 

find_real_file.png

View solution in original post

6 REPLIES 6

Shweta KHAJAPUR
Tera Guru

Hi,

Check No Cart Check box in sc_cat_item.

Omkar Mone
Mega Sage

Hi 

Go to page in designer from the page, there you will see this page :- 

find_real_file.png

 

Go to the properties of the Widget SC Catalog Item Depricated (click the pencil) and see below image :- 

 

find_real_file.png

So, what if i want to enable it for a particular item. How can i enable it for 1 item and disable it for other 10.

Then you need to navigate to sc_cat_item table and there get the No Cart attribute from slush bucket :- 

find_real_file.png