Add User to AD group through Microsoft AD Spoke is not working as expected

[Admin7267]

Add User to AD group through Microsoft AD Spoke is not working as expected. I see group is available in AD.

What is the issue and why am I getting the error while adding user to the group?

[Bhuvan]

@Admin7267 

Use below knowledge article to check whether Service Account is setup correctly to execute PowerShell scripts and resolve the issue by following troubleshooting steps provided

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1757729

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan

[Bhuvan]

@Admin7267 

Did you get a chance to review this as I believe the information provided should answer your question

If my response helped to guide you or answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan

[PruthveshV]

Hi @Admin7267 

Could you please check once the MID server is online and properly configured. 
also the account which is used for integration is having necessary rights to update group and add user? 

Regards,

Pruthvesh

If my response helped, please mark it as the accepted solution so others can benefit as well.

[Ankur Bawiskar]

@Admin7267 

the error clearly says access denied.

Did you check the user account you are using has access to create and add user to that group?

If my response helped please mark it correct and close the thread so that it benefits future readers.