Added new "Opened For HR Profile" field on HR Case table but values aren't populating

[Rylie Markle]

I am working on trying to pull values from the Opened For's HR Profile onto the HR Case form. I created a new field on the HR Case table that references the HR Profile (u_opened_for_hr_profile). 

When I go to the Configuring HR Case form, I am able to dot walk to the field I need, but then nothing actually populates in the field. Any ideas what could be stopping this data from populating to the field?

[Sid_Takali]

Hi @Rylie Markle you need to have a "Opened for HR Profile" field on a form when you select a value in "Opened for HR Profile" field value the respective TOP Available field value will populate. Only if the TOP Available field has value for respective Opened for HR Profile record. 

As you can in the below Snapshot Active field is dot walk field from "Caller.Active". When I select a value in Caller field then the dot walk field Active will populate.

Please  don't forgot to reply as Helpful/Correct, if applicable.

Thanks,

Siddharam

[Rylie Markle]

@Sid_Takali Hello, I already created an "Opened for HR Profile"  field on the HR Case table. I then added it to the HR Case form. There is a value in TOP Available field for the Opened for, but it is showing as blank in the field. 

[Sid_Takali]

Hi @Rylie Markle which type field is TOP Available?