Adding an exception to Approval Request notification

[mfhaciahmetoglu]

Hello,

I have a requirement. The business wants to send a specific approval request notification in case of a specific catalog item.

I see that the Approval Request notification is triggered by an event, which is platform-wide, and I could not find a way to add an exception to ensure that if the cat_item = x, do not send this notification.

Anyone would be able to help me?

Thanks.

Best,

Firat 

[AshishKM · Accepted solution]

Hi @mfhaciahmetoglu , 

You can update that global notification and apply the condition for requested item.item is not x

First u select the "Show Related Fields" and follow the next selection as below screenshot and reach till "Item" variable.

Note: After you configure the global notification, you can create a new set of event/and/notification for specific catalog item. Make sure you apply the same condition in new notification for Item. 

-Thanks,

AshishKM