adding approvals to my requests widget

Jack62 · ‎03-14-2024

Afternoon all,

I am in the process of adding in approvals to the "my requests" widget as an additional tab, but it is not pulling through the approval record (there is one) screenshot with error below

Any thoughts on this?

Jack

Dr Atul G- LNG · ‎03-14-2024

Hi @Jack62

What is need to show approver here?

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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Jack62 · ‎03-14-2024

For the end user to see the details of the approval record. To know who it is with etc

Dr Atul G- LNG · ‎03-14-2024

Hi @Jack62

From business side, I dont think it is good to show who is approving the record. A use can see the life cycle

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Jack62 · ‎03-14-2024

I think I get your point on the business side however this has been requested and approved by the business as a day 1 requirement. any help with this (from anyone) would be appreciated.

Jack