Adding approvers to Watchlist automatically
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‎12-29-2023 02:52 AM
Hi Everyone,
i wanted to know if there's any way of adding approvers to watchlist without the use of Business rule? (i.e via client script and script include or some other means)
On an HR case whenever an approver is added it should automatically be added to the watchlist of that HR case.
Thanks,
Kartikey
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‎12-29-2023 02:59 AM
Hi @kartikey
why don't you want to use a Business Rule? It's the easiest and best way, which considers all channels of approval. Imagine a user would approve via mobile app. Then your Client Script / Script Include approach wouldn't work.
Maik
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‎09-10-2024 01:44 PM
What would the script look like using a Business Rule?