Adding attachment to record producer in ATF

[mariamacip]

I am trying to attach to a Record Producer, but when running the test I am getting an error message that says "invalida table". I am using steps Add Attachments to Form (SP) and Add Attachments to Form .

What can I perform attachments?

[mariamacip]

@Ankur Bawiskar Yes, is able to add attachments from UI.

What I need to do to perform an attachment in the Record Producer?

Thanks.

[Dr Atul G- LNG]

Hi @mariamacip 

Did you check this https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0832273

shared by @Shaqeel 

[Ankur Bawiskar]

@mariamacip 

are you using a custom portal?

[Shaqeel]

Hi @mariamacip 

When using the test step "Add Attachments to Form (SP)" - there is a chance of a successfully completed test step to attach to the catalog item on the service portal page. Whether this is successful or not depends on the customizations on the page.

According to ServiceNow this is a known issue.

You can find the KB article here. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting "Accept as Solution" and " Helpful." This action benefits both the community and me.

*************************************************************************************************************

Regards

Shaqeel

[mariamacip]

Hi @Shaqeel ,

What type of customizations does or doesn't need to take place in order to work?

Thanks,