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03-01-2023 02:03 AM
Hi All,
When I am trying to add attachment from sys_attachment table to sys_email record using GlideSysAttachment method in Business Rule, it is adding multiple attachments with same filename.
My requirement is to add only one latest attachment created.
(function executeRule(current, previous /*null when async*/) {
var s_Attach = new GlideRecord('sys_attachment');
s_Attach.addEncodedQuery('file_name=Servers_Information.csv^table_name=sys_attachment');
s_Attach.orderByDesc('sys_created_on');
s_Attach.setLimit(1);
s_Attach.query();
if(s_Attach.next()){
var sSysID = s_Attach.table_sys_id;
gs.info('the sSysID is for Attachment '+sSysID);
}
var sTable = 'sys_attachment';
var tTable = 'sys_email';
var tSysID = current.sys_id;
gs.info('the tSysID '+tSysID);
var copyAtt = new GlideSysAttachment();
copyAtt.copy(sTable,sSysID,tTable,tSysID); // Attaching the Attachment to the email
gs.info('the notifications sysID'+tSysID);
gs.info('the table name is '+tTable);
})(current, previous);
Please provide inputs to achieve it.
Regards,
Reshma.
Solved! Go to Solution.
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03-01-2023 03:07 AM
are you sure the file name you are comparing is exact?
similar script has worked for me earlier
My BR was After Insert on sys_email
try checking by not adding file name in query
(function executeRule(current, previous /*null when async*/) {
var s_Attach = new GlideRecord('sys_attachment');
s_Attach.addEncodedQuery('table_sys_id=' + current.instance);
s_Attach.orderByDesc('sys_created_on');
s_Attach.setLimit(1);
s_Attach.query();
if(s_Attach.next()){
var rec = new GlideRecord('sys_email_attachment');
rec.initialize();
rec.attachment = s_Attach.sys_id;
rec.file_name = s_Attach.file_name;
rec.source = 'notification';
rec.content_disposition = 'attachment';
rec.email = current.sys_id;
rec.insert();
}
})(current, previous);
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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03-02-2023 03:13 AM
For confirmation and learning purpose we can attachment file to sys_email or not?
Regards,
Reshma
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03-02-2023 03:34 AM
you can attach if this requirement is for your learning purpose and not an actual business requirement.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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03-02-2023 03:37 AM