Adding RITM Variable Filter in Report from sysapproval_approver

zee15
Tera Contributor

Hi,

I have created a report on the sysapproval_approver table for a specific catalog item to track approvals pending for more than 3 days. The report is working fine, but I need to refine it further.

Currently, it shows all approval records, but I want to add an additional filter based on a variable from the RITM (requested item). However, I am unable to use the RITM variable in the report filter.

zee15_0-1740063608673.png

 

does anyone know how to achieve this? Any guidance would be greatly appreciated!

Thanks,

5 REPLIES 5

Dr Atul G- LNG
Tera Patron
Tera Patron

 Hi @zee15 

 

I tried in my PDI and it is not possible. Give a try to create a database view approval & RITM table, then it may work.

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Ankur Bawiskar
Tera Patron
Tera Patron

@zee15 

check this

Showing RITM variable, in the list view of a report that is referencing sysapproval_approver table 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@zee15 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@zee15 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader