Adding tables to Global Search is not working?

[harshald]

Hi All,

I have created "CMDB" in Text Search Groups and added "cmdb_ci" in Text search tables in order to search CI's or other fields from Global search.

Please find attachments.

I have checked all the steps mentioned in is not working at all :
1. https://community.servicenow.com/community?id=community_question&sys_id=dadecf61dbdcdbc01dcaf3231f961936

2. https://community.servicenow.com/community?id=community_question&sys_id=71dc4729db9cdbc01dcaf3231f961950

I have referred  OOB "Tasks" Text Search Groups for refrence there it is configured like all the tables under task are added in "Text search tables" , so do I need to add all the child tables of cmdb_ci ??

(I have tried this for one of the table i.e. alm_hardware still it didn't worked.)

Please let me know if someone have any solution to this or any point I am doing incorrectly.

[Anurag Tripathi]

Is text indexing must in order to add table in global search if it is not existing? -- YES

When you add the table in search group it will create text indexes itself, it takes some time depending on the size of the table.