After 2-3 days of inactivity my PDI goes off-line and I cannot wake it up, not as it said after 10 d

[avig]

After 2-3 days of inactivity my PDI goes off-line and I cannot wake it up, not as it said after 10 days

[Sandeep Rajput]

@avig If you have already been waiting for quite some time for your instance to wake up then I suggest you to release the existing PDI instance and request for a fresh one. Unfortunately, there is no official support available for the Personal Development Instances and requesting a new instance is only solution available to resolve it.

[avig]

Thanks Sandeep for you reply, I need that PDI because I have some work there that I do not have backup for it.. in the past it happened, and I got my PDI back somehow. But my question is how come after only 2-3 days of inactivity it goes offline while it said after 10 days of inactivity ?? 

[Sandeep Rajput]

@avig PDIs are temporary in nature and their availability in not always guaranteed. Generally, a PDI is available for 10 days, however I have seen cases where the PDI was reclaimed within 1 or 2 days after their creation.

I recommend you to wait for some time to see if your instance comes back alive, if that doesn't happen then request for a new one. Also, make sure to take regular backup of your work by capturing them in update set and download the copies of the update set from instance at a regular interval.

Hope this helps.

[Dr Atul G- LNG]

I've been using PDI without any issues since this morning, but I've noticed several posts in the community about PDI being offline. Here are some points to consider:

1. There is no support available for PDI.
2. If you can wait, let's wait a bit longer.
3. You can release this instance and start a new one, but you will lose your previous data. To avoid losing update sets in the future, make sure to take regular backups of your PDI.

There have been 3-4 posts in the community today about PDI failures or unavailability. Based on the responses, you might need to wait 1-2 days and hopefully, the PDI will be back online.