After Cloning Servicenow instance facing Flow designer issue.

Rahul63
Tera Contributor

‎03-30-2025 10:35 PM - edited ‎03-30-2025 11:52 PM

Hello everyone, We have cloned our ServiceNow instance with Production. After cloning I'm facing below issue for all the flows & subflows. Error :- "Your flow cannot be found. Flow sys_id:nnot invoke "com.glide.flow_design.action.model.Flow". 

Rahul63_0-1743399308601.png

Also, after creating a new flow & selecting a trigger getting "Internal Server Error".

Rahul63_0-1743403907869.png

 

 Thanks in advance.

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎03-30-2025 10:40 PM

Hi @Rahul63 

 

Try to repair and upgrade the plugin once. 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Dr Atul G- LNG

‎03-30-2025 11:03 PM

Hi @Rahul63 

 

Did you try to repair and update plugin.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Rahul63
Tera Contributor
In response to Dr Atul G- LNG

‎03-30-2025 11:34 PM

Hello @Dr Atul G- LNG, I am not able to find this plugin. I think it is a class or something which comes under flow designer. 

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Rahul63

‎03-30-2025 11:36 PM

Hi @Rahul63 

 

Try this :

 

AGLearnNGrow_0-1743402999510.png

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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