after saving the record the field is getting removed and the record is getting saved ?

kiran kumar m1
Tera Contributor

I have created a custom location field  and I have a simple reference qualifier on it such that only two locations will be shown to me . But when I am selecting the location on the field i can see it but after saving the record the field is getting removed and the record is getting saved ?

6 REPLIES 6

Mark Manders
Mega Patron

Check your UI policies. There probably is an action on this field.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

swathisarang98
Giga Sage
Giga Sage

Hi @kiran kumar m1 ,

 

Could you please share the code which you have configured ?

and please do share some screen shot of the issue.

 

Please mark this comment as Correct Answer/Helpful if it helped you.

Regards,

Swathi Sarang

hii @swathisarang98 there is no code in the below in the simple ref qualifier i have mentioned the sys_is of the two locations that i want to see there . first I am selecting a value and saving it after saving the value is getting cleared by itself , I have checked UI policies there are no ui policies on this field

 

kirankumarm1_0-1716972368847.png

kirankumarm1_1-1716972412521.png

 

Hi @kiran kumar m1 ,

 

There might be client script or after update business rule which is clearing the value and also check for the user you selected whether that user has location as empty or any other location is selected.

 

Please mark this comment as Correct Answer/Helpful if it helped you.

Regards,

Swathi Sarang