Hi,
I have a problem that after an itil user is submitting a request from the Service Operation Workspace, he is being redirect to the view of the portal page (he sees the page the an end user will see if he will submit a request from the portal).
How can I redirect the itil users to see the RITM from the Backend? Which widget is responsible for that and how do I get there?
After submitting a request from SOW:
