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‎06-13-2023 01:15 AM - edited ‎06-13-2023 04:42 AM
I changed the background color and icon of the Agent chat from the Theme using the below script, I also want to add a border color to this Agent chat is there a way for adding it?
$sp-agent-chat-bg: #ffffff;
$sp-agent-chat-btn-open: url("/atlas_chat_button.png");
$sp-agent-chat-btn-close: url("/atlas_chat_button.png");
Solved! Go to Solution.

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‎06-13-2023 10:46 AM
I've bookmarked your next question, will try to look at it tomorrow, already spend too much time today on Community helping others for free 🙂
Do close this question please.
Kind regards,
Mark
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
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‎06-13-2023 01:16 AM - edited ‎06-13-2023 05:08 AM
@Mark Roethof any update?

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‎06-13-2023 08:54 AM
I think thats possible, though not with using the Theme record you used to replace the images. I think this should be done for example using a CSS Include, which is associated to the Theme record.
I'll try to make a small example.
Kind regards,
Mark
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

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‎06-13-2023 09:02 AM
I just looked for the Theme record associated with the portal, and added a CSS Include and Stylesheet:
In the Stylesheet just added CSS code, which I came up with using the browser inspector:
And this is the result:
Kind regards,
Mark
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
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‎06-13-2023 09:11 AM
Perfect, I'm getting the output but once I clicked the button I see big red line coming in the background of the Chat window