Agent Workspace/Workspace
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09-02-2024 11:04 AM
Is there a way to add context menu in any Workspace in ServiceNow. So that the users will be able to use "Add to Visual Task Board" that is available on the Context Menu.
Thank you!
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09-02-2024 11:21 AM
No, @Madhuri8 we cant create context menu in SOW.
You can create a UX action and map it to SOW but it will be good customization.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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09-03-2024 06:31 AM
Thank you Atul G. for the reply. I have added a button on the workspace. Can you or someone from the community provide the script so that I can open the Visual task board and add the task on the board when I click on the button.
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09-03-2024 06:34 AM
Hi @Madhuri8
You can get the code from UI action but you need to modify the same as per requirment.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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