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AI Agent

Vedavalli
Mega Sage

In ai agent tool from which table  the existing scripts and existing search retrieval are stored. 
Please don't give your assumptions.

1 REPLY 1

Tanushree Maiti
Tera Patron

Hi @Vedavalli 

 

Refer: 

Capturing AI Agent updates in Update Sets

Key Tables Used in ServiceNow Agentic AI (Development, Migration, and Troubleshooting) 

 

CategoryTable NamePurposeCritical Usage Context
Configurationsn_aia_agentStores the core definitions of AI Agents.Migration: specific table to check when validating if an agent exists across environments.
Configurationsn_aia_agent_configStores configuration details, including activation states.Dev & Validation: Use this to verify if an agent is currently active and properly configured.
Toolssn_aia_agent_tool_m2mManages the many-to-many relationship between Agents and Tools.Migration: Essential to verify that agents haven't lost their tool associations during transfer.
Use Casessn_aia_usecaseDefines the specific use cases supported by Agentic AI.Deployment: Validates that use cases are correctly mapped to the right agents.

 

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Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti