AI Search Indexing Catalog Variables

Florian11
Kilo Sage

Hey we would like to configure the AI Search for the global backend search. When a user search for a RITM or SC-Tasks with an value from a catalog variable, the desired RITM or Task can not be found. How I can setup the indexing of catalog variable values in AI Search?

Refer to aricle:
https://www.servicenow.com/docs/bundle/utah-platform-administration/page/administer/ai-search/refere...

1 REPLY 1

Ankur Bawiskar
Tera Patron
Tera Patron

@Florian11

check this

Is there a way to search for Catalog Variables on the Workspace? 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader