AI Search Indexing Catalog Variables

Florian11
Kilo Sage

Hey we would like to configure the AI Search for the global backend search. When a user search for a RITM or SC-Tasks with an value from a catalog variable, the desired RITM or Task can not be found. How I can setup the indexing of catalog variable values in AI Search?

Refer to aricle:
https://www.servicenow.com/docs/bundle/utah-platform-administration/page/administer/ai-search/refere...

1 REPLY 1

Ankur Bawiskar
Tera Patron
Tera Patron

@Florian11

check this

Is there a way to search for Catalog Variables on the Workspace? 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader