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AI search is not giving any results

Sriraj V
Tera Contributor

‎03-25-2024 12:27 AM - edited ‎03-25-2024 01:50 AM

Hi All,

I have configured AI search for my portal. When I search something and click enter. I am able to see the navigation tabs with counts. But still its not displaying any results. What could be the reason, Can someone help..

 

Regards,

Sri

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3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

‎03-25-2024 02:16 AM

Hi @Sriraj V 

 

Are you trying in PDI?

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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Sriraj V
Tera Contributor
In response to Dr Atul G- LNG

‎03-25-2024 05:20 AM

Hi @Dr Atul G- LNG , No im trying in my client instance only

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Sriraj V

‎03-25-2024 05:21 AM

Hi @Sriraj V 

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1122783

 

https://www.servicenow.com/community/ai-intelligence-forum/result-not-linking-to-portal-view-of-reco...

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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