all computer class CI's removed by mistakenly what should i do to recover them again

[Gunjan Kiratkar]

Hi @--oooo-- ,

ServiceNow keeps a record of all deleted items in the "Deleted Items" table. You can check this table to see if the computer class CIs were deleted and recover them from there. To do this, navigate to "Deleted Items" table in ServiceNow and search for the deleted CIs. If the CIs are found, you can restore them by clicking on the "Restore" button.

If above method doesn't work then you might have other instances where that data resides, Move that data from QA or UAT instance to deleted record instance.

[--oooo--]

Hello @Gunjan Kiratkar ,

I have followed your given steps, in deleted table I clicked on rollback all CIs are recovered but I do not see that in my computer class. I have attached a screenshot please check it once.

Thank You