Allow multiple email addresses per group

[andypollino]

Hello community.

I'd really, really like to have one group have two email addresses, but have been super stumped as to how I would do that.

I've considered adding a dummy user with the second email address, but we sync with Active Directory every night and the user would be deleted. I imagine I could set up a notification to send an email to B@EXAMPLE.COM whenever anything is sent to A@EXAMPLE.COM, but email notifications are very far outside of my comfort zone. Our workaround in the interim has been to set up an auto-forward rule on this group's primary email address that sends the email to the second email address, but I'd like to meet my needs in-tool.

Does anybody have any insight as to how I can give a group two email addresses?

[oharel · Accepted solution]

Hi Andy,

In short, you could add another email field to the group form and then add it to the notification.

1. Make the email field visible (need admin and elevated roles):

a. akash.sharma@trianz.com wrote in the thread Email Field type validation   that you will need to activate admin override   in the write acl for "sys_glide_object".

b. Make email field visible from Field class table.

2. create a secondary field on your form.

3. Go to the notification and add under "Who will receive", in Users/groups in fields the secondary email field you just created.

I tested it in my test environment and it is working as expected.

**I am just not sure why this field is not visible to begin with, but perhaps someone else can explain that

Harel

Edit: after making the field visible, remove admin override from the acl.

[andypollino]

Harel

The broad strokes of this approach make sense to me and I'll try to implement it tomorrow. I'll be sure to come back tomorrow and mark as correct if it works out for me.