Allow users to share/make visible to everyone their list queries

SC10
Kilo Guru

Is there an ACL or similar in place blocking users from sharing out their own list queries? An admin gets "Visible to [Me], [Everyone], [Group]" while a normal ITIL user gets "Visible to [Me]".

4 REPLIES 4

Patrick DeCarl1
ServiceNow Employee
ServiceNow Employee

Shane,



Yes, look at table sys_filter, OOTB there are filter roles that you can give to users or a group to allow them to save filters to group or global. See below.



filter_adminCan manage filters.
filter_globalCan create global filters.
filter_groupCan create filters that belong to groups of which the user is a member.

Will this in anyway cause a licensing/cost issue? I've been warned in the past for adding roles to users.

Licensing questions are best handled by your assigned ServiceNow account team.

vin14
Tera Contributor

how to make list filter visible to all users in servicenow ?