Allowing attachments

gregm3
Giga Contributor

Here is the scenario.  I want to allow people to attach documents to product models WITHOUT being able to write (update) the records.  Think of folk whose job is to find technical documents and attach to the model.

 

It appears the default behavior requires write to the individual record.

 

I have tried creating ACL's on sys_attachment for create and write, but no go.  When dropping a file on the open record, I get the alert 'File attachments not allowed'.

 

Anyone know how to accomplish this magic?

Thanks.

7 REPLIES 7

Interesting, but not what I was looking for.  Thanks for your time.

Ankur Bawiskar
Tera Patron
Tera Patron

@gregm3 

why not give them some kind of interface which can be a custom UI page where they can select the record and add file to it leveraging OOB ui page?

check this link which talks about using ACLs for this

Allow adding attachments to form but restrict write access 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

That was the ticket!  Thanks.