Alter OOB Business Rule

[Muhammad Arif B]

Hi, I have issue that need to alter OOB Business Rule Lock Out Inactive Users where this BR is to set Locked Out field to true whenever user active become false. I need to alter this BR to exclude certain users. Understand altering OOB will skip update during next upgrade. Need advise which more proper to do :
1. Create new Business Rule with high order number to revert back Locked Out to false for certain users.

2. Duplicate OOB Business Rule, add condition to exclude certain user. Deactivate original OOB BR.

And, what happen to deactivated original OOB BR during next upgrade?

Thanks

[Jake Sadler]

Hello @Muhammad Arif B ,

Deactivate and duplicate the OOB business rule and add in your exclusion condition.

Updates to the business rule will be skipped in each upgrade however, these will appear on the skipped list for you to review and decide what steps to take. You may need to copy the update to your duplicated rule if needed.

[Community Alums]

Hi @Muhammad Arif B ,

we can add additional condition in same OOB business rule instead on creating/duplicating it.

We can skip update this during next upgrade.

Please mark helpful & accept solution.

Thanks