API for projects and projects tasks

[fietske]

I'd like to get projects and tasks into service-now. Since I can't find a public API to automate this, how would I do this ?

The source data comes from various systems which are all flexible in terms of formatting the data in any way so that service-now can digest.

(On a more generic note: I'm really missing a public REST based API for all data in the system.)

[PeterWiles]

Hi,

I assume you are not just doing an import but want an integration?

SN makes use of Webservices http://wiki.servicenow.com/index.php?title=Web_Services

There are some integrations already available https://wiki.servicenow.com/index.php?title=List_of_Available_Integrations

The code on some of the scripts isn't too bad to understand.

[fietske]

correct: integration, not one-off import.

Right now, I'm interested in an integration from Basecamp to SN.
In the existing integrations there aren't any project management integrations available.
What do I need to create this integration myself ? an SDK ?

Again, a public REST based api would make this so much more flexible, more scalable and easier.

thanks for the help,

[PeterWiles]

Without getting SN involved, I would suggest looking at an integration already in place which is close to what you are looking for and see what has been done. There is some heavy code in it so you need to know scripting.

In regards to REST based API, I would raise a Enhancement request on SN and see what happens.