app server can't connect to DB

Snow Tomcal
Tera Expert

‎12-21-2023 02:15 AM

Hi all!

Our app server cannot connect to the database and throws this error:

no database connection pool available for name glide

 

Did any of you encounter a similar error? how did you solve the problem?

 

thanks in advance:)

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2 REPLIES 2

Bert_c1
Kilo Patron

‎12-21-2023 11:52 AM

Create a Support Case, should have Priority 1 since the instance is unusable. (If not a PDI.)

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎12-21-2023 01:05 PM

Hii @Snow Tomcal 

 

It is very specific if you are on client instance better to log a HI case.

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