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app server can't connect to DB

Snow Tomcal
Tera Expert

Hi all!

Our app server cannot connect to the database and throws this error:

no database connection pool available for name glide

 

Did any of you encounter a similar error? how did you solve the problem?

 

thanks in advance:)

2 REPLIES 2

Bert_c1
Kilo Patron

Create a Support Case, should have Priority 1 since the instance is unusable. (If not a PDI.)

Dr Atul G- LNG
Tera Patron
Tera Patron

Hii @Snow Tomcal 

 

It is very specific if you are on client instance better to log a HI case.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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