Applies on the Target Record on Catalog UI Policy?

Mr world wide
Mega Guru
What is the use of Applies on the Target Record?

I thought this UI policy will apply to the fulfiller side as well.

But it's not working like that?

Also, How is it different from Applies on a Catalog Item view?

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1 ACCEPTED SOLUTION

Jaspal Singh
Mega Patron
Mega Patron

Hi Abdul,

 

Doc link documents it in detail

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Catalog item view - Portal or any page from where you have RITM submitted

Catalog tasks - On Catalog task table

Requested Item - On RITM table (submitted request)

Target record - For Record producers (Change, incident, etc.)

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5 REPLIES 5

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

this is mostly used when you want the UI policy should work on Record producer target table

such as incident etc

Applies on Catalog Item view - means you want this UI policy should work on record producer form when submitting from native or portal

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Anurag Tripathi
Mega Patron
Mega Patron

Hi,

Hope this clears up

Applies on a Catalog Item viewSelect the check box to apply the UI policy to catalog items within the order screen. Available in the requester view.
Applies on the Target RecordSelect the check box to support the catalog UI policy on a record created for task-extended tables via record producers. See Default variable editor.

 

Basically, the target record can be anything if this is used on a record producer, that is why a generic name is given.

-Anurag

-Anurag

Jaspal Singh
Mega Patron
Mega Patron

Hi Abdul,

 

Doc link documents it in detail

find_real_file.png

Catalog item view - Portal or any page from where you have RITM submitted

Catalog tasks - On Catalog task table

Requested Item - On RITM table (submitted request)

Target record - For Record producers (Change, incident, etc.)

simrandeeprbc
Tera Contributor

@Jaspal Singh @Anurag Tripathi @Ankur Bawiskar 

Hello All,
Is there a possible way to apply these UI policies on the Target Table's task record?
For example: If record producer is creating Incident Records, will these UI policies can be applied on Child Task record of this Incident record?

Thanks in Advance

Simrandeep Singh